The Problem with Youth Unemployment: a Call to Action

September 21, 2017

I regularly listen to CBC Radio and often hear stories documenting the challenges that educated and talented young people are facing finding employment in their field. These stories often stereotype young people with one or two degrees who can only find employment as a barista or waiter/waitress in a restaurant. Unfortunately, I do not think ...

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Career Advice 101 – Observations looking back over many years

September 14, 2017

When I was in my twenties and thirties, I didn’t have a career plan. Even though IBM invested heavily in employee development, I never took career planning seriously and unlike many of my peers, I never aspired to become a CEO or senior executive. I didn’t know what I wanted to do and worse, I ...

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LinkedIn Behaviour & What it says about You

February 13, 2017

Frequently, I get invited to connect to people on LinkedIn whom I don’t know. Generally, I have a rule that I never accept an invitation to connect from anyone that I have not either met or spoken with on the telephone. I do this to keep my connections to people that are in my industry ...

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Why aren’t there more women in high tech sales?

February 8, 2017

A collaborative post from Shann McGrail and Pete Smith Last August, I published a post called, “Why do we hate (our own) sales people?”. Since then it has been viewed almost 150,000 times and received over 15,000 likes, comments, and shares. I have enjoyed reading the comments that my post generated. Many have been thought provoking, but none ...

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Why Do We Hate (our own) Sales People (Part III)

January 10, 2017

I received the following comment from David Field about my last post: “Another good article, but with so much feedback on part 1 in relation to ‘some of it is deserved’ it would be great to see some pointers on why the top ten things that make delivery hate sales have to be done, or how ...

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Why do we hate (our own) sales people – Part II

December 13, 2016

In the four months since I posted the article “Why do we hate (our own) sales people?”, I have been overwhelmed by response of the number of people who have read it, liked it, added their comments to the conversation and shared it with their networks. To each and every one of you: Thank you, I ...

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Where is the line? – the ethics of social media content creation.

September 7, 2016

I was approached by a young intern for some advice. He had been asked by a manager in his company to research a topic and write a blog for the manager so that the manager could post it to their LinkedIn profile as their own work, with no accreditation to the intern as the author. ...

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Why do we hate (our own) sales people?

August 18, 2016

Last week, the Globe and Mail featured an article “Companies struggle with shortage of sales talent” which I believe was suppose to feature a new program at Wilfrid Laurier University. This new program has been created to teach sales training, something not traditionally taught by universities. Unfortunately, the article got derailed and took on a ...

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Getting Good at Email

January 13, 2015

Getting good at email. I just read an article on “Why you should get ridiculously good at Email in 2015”. I agree with everything he says in the article about “why” but he doesn’t tell you “how”.  So here are my 7 tips. My apologies to those not using Outlook because that is my email ...

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Backing a Winner

February 5, 2014

As some of you may know, I am an avid skier and ski & teach at the Georgian Peaks Club. It is a private ski club (a phenomena known only to Ontario). The club has about 750 families and has a reputation for strong competitive ski and snowboard development programs that have produced a number ...

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