Managing Performance

June 10, 2019

About a decade ago, the Toronto based company Rypple (acquired by Salesforce in 2012) popped onto the tech scene and made a lot of noise with their very loud marketing strategy that claimed Employee Performance Management systems are broken. Their argument was that current performance management systems and processes as practiced in most companies don’t ...

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Diversity and work-life balance

June 2, 2019

Most companies aspire and strive to become a high-performance company and believe high-performance leaders are needed to drive a high-performance culture, but what does that mean? Growing up through my career during the eighties, nineties and into the new millennium, it was commonly accepted that for someone to become a senior leader, it meant long ...

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When hiring, do you do your own reference checks? You should!

July 17, 2018

I continually meet with leaders who have hired an employee, only to terminate them within months of recruiting them. When I ask why, they reveal that they were surprised by a behaviour or absence of a critical skill set that didn’t surface during the interview process. When I ask whether they personally did reference checks, ...

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Bad Candidate Experiences: How companies are losing the Talent War

June 3, 2018

A few months ago, I met with a former intern who had impressed me in the past. He had since graduated and become a successful junior software sales person. After a couple of years in his first sales role, he had decided to leave his current employer and find a more challenging sales position. I ...

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Terminating an employee

I appreciate all the positive feedback that I received on my post Seven Lessons for New Leaders, so I thought I would stick with the theme for a new article. One of the most daunting tasks for a new manager is the decision to terminate an employee. Not only is it filled with emotion, this decision ...

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Winning the Tech Talent War

November 16, 2017

Last night, I attended TalentMinded’s Next Generation Talent Acquisition meet-up on “How to Hire and Retain Tech Talent”. The panel included Jack Noppé, Chief Product Officer of Intelex Technologies Inc., Lauris Apse, Senior Director of Digital Operations at CBC, Malgosia Green, Chief Product Officer, TopHat and Gianluca Cairo, Chief of Staff, Innovation, Science and Economic Development, Government of Canada. The panel discussion ...

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The Problem with Youth Unemployment: a Call to Action

September 21, 2017

I regularly listen to CBC Radio and often hear stories documenting the challenges that educated and talented young people are facing finding employment in their field. These stories often stereotype young people with one or two degrees who can only find employment as a barista or waiter/waitress in a restaurant. Unfortunately, I do not think ...

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What is the real cost of recruiting?

May 18, 2017

I work with early stage software companies ranging from those with only a few dozen employees to those with a few hundred. Each will say that they are part of the talent war and are struggling to find qualified employees to fuel their growth. Yet, most companies have not quantified the cost of recruiting, the ...

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LinkedIn Behaviour & What it says about You

February 13, 2017

Frequently, I get invited to connect to people on LinkedIn whom I don’t know. Generally, I have a rule that I never accept an invitation to connect from anyone that I have not either met or spoken with on the telephone. I do this to keep my connections to people that are in my industry ...

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Do Job Titles Matter?

August 1, 2016

After 37 years in the tech industry, I have become cynical of job titles and companies who have an abundance of lofty job titles and minimal revenue. I often meet early stage software companies with a few dozen employees, yet their executive ranks are filled with a CEO, COO, EVP of Sales, CMO and CTO. ...

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