The Value of an Apology

January 29, 2014

One of my clients hit a bit of rough water in their business a few months ago. The problem was serious, not fatal, but probably could have been avoided.   During the lead up to the rough patch, they had been getting advice from another adviser in areas of their business where my expertise and experience ...

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If you can’t manage your inbox, why would I trust you to manage anything for me?

January 24, 2014

Maybe I am old fashioned and expect a different level of business etiquette or maybe it is a generational thing, but I have a pet peeve with people who don’t or can’t manage their Inbox. Folks, we are not talking about cutting edge technology here. My first email account was set up circa 1985. In ...

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Managerial Excellence: A case study in not.

January 21, 2014

It is always risky wading into any topic that involves politics or religion. That said, writing this blog was one that I could not just ignore. Stephen Harper, the Prime Minster of Canada is often cited in the media as being proud of the managerial excellence that his government has brought to office. I think ...

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The challenges of launching a new website

January 19, 2014

Why people with lousy tastes in style or colour should not be allowed to build a website.

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