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Getting Good at Email
January 13, 2015
Getting good at email. I just read an article on “Why you should get ridiculously good at Email in 2015”. I agree with everything he says in the article about “why” but he doesn’t tell you “how”. So here are my 7 tips. My apologies to those not using Outlook because that is my email …
Read moreAnother rant about email etiquette
January 2, 2015
I am reverting back to a topic that I have ranted about in the past: lack of email etiquette and the damage it does to personal brand and possibly your career success (How email damages your Personal Brand and What do your email habits say about you). I recently introduced two people because there was …
Read moreStarting your own consulting business
June 21, 2014
When I first started The Meaford Group, I described myself as a senior executive in the technology industry with global business experience. My goal was to describe my consulting practice in a way that would cast as wide a net as possible to generate client opportunities. I described myself as a “smart guy”, “done a …
Read moreCustomer Service Lessons: Some companies understand. Many don’t
May 13, 2014
It continues to amaze me how some large companies with so many available resources, can spend so much money on customer service and yet still be so inept. This past December I rented a Chrysler Minivan from Hertz in Calgary. When I arrived in Calgary temperature was -30C and my destination was Panorama Ski Resort. …
Read moreBeware of the Saved
April 2, 2014
I wrote a couple of blogs (Trust and Referrals, It Happened Again) in 2010 & 2011 dealing with employees who accept jobs and then change their mind. I recently had a similar but slightly different situation occur that shows the importance of how you handle yourself and what you say as a candidate during the …
Read moreBacking a Winner
February 5, 2014
As some of you may know, I am an avid skier and ski & teach at the Georgian Peaks Club. It is a private ski club (a phenomena known only to Ontario). The club has about 750 families and has a reputation for strong competitive ski and snowboard development programs that have produced a number …
Read moreExplaining Compensation to Employees
February 4, 2014
Last week, the Ontario Government announced that after a 4-year freeze that they will increase the minimum wage from $10.25 per hour to $11.00 per hour. I never considered this as affecting my clientele until I was at dinner with a small business owner on Thursday evening. While she does not have any employees at …
Read moreThe Value of an Apology
January 29, 2014
One of my clients hit a bit of rough water in their business a few months ago. The problem was serious, not fatal, but probably could have been avoided. During the lead up to the rough patch, they had been getting advice from another adviser in areas of their business where my expertise and experience …
Read moreIf you can’t manage your inbox, why would I trust you to manage anything for me?
January 24, 2014
Maybe I am old fashioned and expect a different level of business etiquette or maybe it is a generational thing, but I have a pet peeve with people who don’t or can’t manage their Inbox. Folks, we are not talking about cutting edge technology here. My first email account was set up circa 1985. In …
Read moreManagerial Excellence: A case study in not.
January 21, 2014
It is always risky wading into any topic that involves politics or religion. That said, writing this blog was one that I could not just ignore. Stephen Harper, the Prime Minster of Canada is often cited in the media as being proud of the managerial excellence that his government has brought to office. I think …
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