Five Lessons learned from starting a consulting business

April 18, 2015

Somehow in the past few years, I have become a go-to-person for people looking for advice on starting their own consulting business. This became obvious to me when I realized that my advice now rolls off my tongue as effortlessly as a rehearsed presentation. My advice isn’t rocket science, in fact some of it is counter-intuitive and is the summation of mistakes, lessons learnt and epiphanies that I have had over the past nine years of running my own business. That said, it resonates with the people to whom I speak. Later, feedback from them reinforces that my advice holds true beyond my personal experience.

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Getting Good at Email

January 13, 2015

Getting good at email.

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Another rant about email etiquette

January 2, 2015

I am reverting back to a topic that I have ranted about in the past: lack of email etiquette and the damage it does to personal brand and possibly your career success  (How email damages your Personal Brand and What do your email habits say about you).

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Starting your own consulting business

June 21, 2014

When I first started The Meaford Group, I described myself as a senior executive in the technology industry with global business experience. My goal was to describe my consulting practice in a way that would cast as wide a net as possible to generate client opportunities. I described myself as a “smart guy”, “done a lot”, “broad experience” and “can help your company”. I displayed my resume with all my experience from seventeen years at IBM, ten years at PeopleSoft, and a career that included sales and sales management, professional services, and executive management running large organizations. With my broad background, I thought the phone would start ringing.

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Customer Service Lessons: Some companies understand. Many don’t

May 13, 2014

It continues to amaze me how some large companies with so many available resources, can spend so much money on customer service and yet still be so inept.

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Beware of the Saved

April 2, 2014

I wrote a couple of blogs (Trust and Referrals, It Happened Again)  in 2010 & 2011 dealing with employees who accept jobs and then change their mind.  I recently had a similar but slightly different situation occur that shows the importance of how you handle yourself and what you say as a candidate during the interview process.  

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Backing a Winner

February 5, 2014

As some of you may know, I am an avid skier and ski & teach at the Georgian Peaks Club. It is a private ski club (a phenomena known only to Ontario). The club has about 750 families and has a reputation for strong competitive ski and snowboard development programs that have produced a number of Alpine Canada National Team Members.

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Explaining Compensation to Employees

February 4, 2014

Last week, the Ontario Government announced that after a 4-year freeze that they will increase the minimum wage from $10.25 per hour to $11.00 per hour. I never considered this as affecting my clientele until I was at dinner with a small business owner on Thursday evening. While she does not have any employees at minimum wage, the government’s announcement caused her employees to wonder whether their wages would rise a similar amount. She wasn’t prepared to raise their salaries but was struggling to figure out how to address her employees’ expectations. As a result, she was anticipating some disgruntled feelings on her team.

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