The Value of an Apology

January 29, 2014

One of my clients hit a bit of rough water in their business a few months ago. The problem was serious, not fatal, but probably could have been avoided.   During the lead up to the rough patch, they had been getting advice from another adviser in areas of their business where my expertise and experience are not as deep.

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If you can’t manage your inbox, why would I trust you to manage anything for me?

January 24, 2014

Maybe I am old fashioned and expect a different level of business etiquette or maybe it is a generational thing, but I have a pet peeve with people who don’t or can’t manage their Inbox. Folks, we are not talking about cutting edge technology here. My first email account was set up circa 1985.

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Managerial Excellence: A case study in not.

January 21, 2014

It is always risky wading into any topic that involves politics or religion. That said, writing this blog was one that I could not just ignore.

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The challenges of launching a new website

January 19, 2014

Why people with lousy tastes in style or colour should not be allowed to build a website.

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What is it that I do?

December 20, 2013

One of the toughest questions that I struggle to succinctly answer is: What do I do? The reason for this is that I am a generalist. Unlike many of my peers, I don’t have a detailed, specific practitioner level knowledge or certifications in accounting, finance, law, supply chain, marketing, project management, technology or human resources.

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Raising Money: IF versus WHEN

November 1, 2013

Recently, I have been thinking about the challenge of raising money if you are a successful but bootstrapped company. In the last year, there have been cases of successful companies (substantial revenue, cash flow positive, growing rapidly) accepting investment for the first time even though they were well beyond the stage when traditional start-ups seek their Series A round. These successful companies are pursued by VC’s and Private Equity to take their money, which is a different scenario from the start-up seeking their early rounds.

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The Challenger Sale

September 29, 2013

I usually don’t do book reports as part my blog. That said, if you are selling complex, enterprise-class solutions in a B2B environment, you need to check out “The Challenger Sale: Taking Control of the Customer Conversation” . Developed based on research CEB , the Challenger Sale model seeks to quantifiably defines the success factors of the best sales reps and create a methodology to clone this success.

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I don’t get it: Why are Employers Fixated on Marks.

June 23, 2013

I have two kids who just graduated from university this year.  As a result, I have been helping some of their friends and classmates with introductions to companies where I think that there is a good fit between the graduating student and the company in terms of culture, values, skills and training.

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