Blog | June 2012

Customer Service: The Final Frontier

June 28, 2012

It's hard being a software or technology company or service provider. With technologies leapfrogging each other, it is tough to keep from getting commoditized, regardless of how big you are or technologically superior you once were (just ask RIM). Customers have short memories, especially when your latest interaction with them isn't working the way they want. So what is your final line of defense?  It is your customer service team and the loyalty they endear (or not).

Read more

Getting VC Funded

June 14, 2012

This Blog was first published May 22, 2012 on the Innovation Factory blog.

Read more

© 2014 Meaford Group

Built by factor[e]. Powered by Forge